Frequently Asked Questions
Everything you need to know about XUKER sports gear, shipping, and returns.
How do I determine the correct size for my XUKER gear?
Each product page features a detailed sizing chart. We recommend measuring yourself and comparing it to our specific brand dimensions, as sports gear fit can vary between manufacturers.
What is your return policy for worn sports equipment?
We offer a 30-day return policy. Items must be in their original packaging and in new, unused condition. For hygiene reasons, certain items like swimwear or base layers cannot be returned once the seal is broken.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear ready for an upcoming match or event.
Are XUKER products covered by a warranty?
Yes, all XUKER products come with a 12-month manufacturer's warranty against defects in materials and workmanship to ensure you can perform at your best.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer team or bulk order discounts?
We certainly do. For orders involving 10 or more units for schools, clubs, or professional teams, please contact our sales department via the 'Contact Us' page for special pricing.